FAQ's

Delivery Notice
The Fall 2018 line is in pre-production and will be on the factory floor in January 2018. We are a small batch, made to order company at this time and we expect your product to ship within a week from order.


Once your order is placed, we will contact you with order acknowledgment, ascot creation and shipping details as they occur. If there are any delays we will let you know immediately. We appreciate your understanding as we are in the launching phase right now. We hope to be able to offer expedited delivery in the near future.

Shipping
Your items will be sent to the address as it appears on your order. Please make sure your address details are up to date and complete before you place your order.

All items will be shipped via Canada Post. Delivery times vary depending on where you are located. Generally speaking, deliveries should arrive as follows:

  • Canada - 5 to 10 business days
  • US - 5 to 15 business days 
  • International - 10 to 20 business days

Free shipping is available for all orders over $200 within Canada and US. International orders over $300 will qualify for free shipping as well.

Depending on where you are located, deliveries may also be affected by customs and fees.

Return Policy
Claudius Cravats does not accept returns for change of mind. However, if you believe an item is faulty or not as described on our online store, please contact us as your satisfaction is important. If there is a genuine issue or mix-up with your order we will work promptly to rectify the situation.

All of our goods are made in Italy in collaboration with a family run manufacturer that has been around for three generations. They are committed to high environmental and ethical standards. Our makers use prints that Claudius has artfully created in collaboration with a Canadian graphic artist out of Victoria.

Story
I have always wanted to offer a stylish and unique option for fashionable men who want to stand out and be noticed while also being comfortable and relaxed. It is the equivalent to the female LBD (Little Black Dress). You can dress up or down your outfit. It can take you from a business lunch, to the links to the microbrewery.

Care
Our ascots are made of the finest Italian silk and are dry clean only.

Canadian Company
Claudius Cravats is based out of Calgary, Alberta, Canada.  We are currently launching and shooting for the stars.

All of our products, prints and packaging are designed and collaborated on by Claudius (the owner) and his team and designer; as well as each product is carefully inspected. We pride ourselves in being a family run and Canadian company. Thank you for supporting local.

Retailers
If you are a stockist and you would like to carry our goods in your shop, please call us directly at +1.403.383.4100 and we would love to discuss this with you.

Privacy
Claudius Cravats does collect information when you make a purchase, including your name, mailing address, and email address. We completely respect your privacy, and we will not share this information with anyone.